“A New Year, A New Way to Improve”
Required reporting updates

It’s the beginning of the year and you know what that means… new reporting requirements! In an effort to make this process meaningful and less of a hassle for providers, our departments have banded together in an effort to streamline processes and ensure efficient and effective reporting. All items listed on the required reporting meet external quality review, NCQA, or quality improvement requirements and allow GOBHI the opportunity to provide technical assistance and support tailored to provider network needs.

Reporting is a requirement of all GOBHI contracted providers. It allows for GOBHI to have the most up to date information on our network and provide resources to our members. Providers have tailored requirements based on contractual obligations, which are outlined in a format that easily tracks the progress of submission for both providers and GOBHI.

GOBHI will be providing video trainings throughout the first quarter of 2019 while still being available for one-on-one additional support for those who have additional questions or are not able to attend a training.  Some of the reporting documents have been embedded into an Excel document that’s been designed to take the hassle out of submission and provides immediate feedback on patterns and trends your organization may be experiencing.

We look forward to helping you meet your goals in 2019.  Be on the lookout for more information on trainings, template release dates, and contact information for technical assistance.

Please contact the Provider Support and Network Management team at gobhi.reports@gobhi.net or (541) 298-2101.

GOBHI offers self-support app to mental health providers, community

Personal strengths are the focus of a free software application Greater Oregon Behavioral Health Inc. (GOBHI) is now making available to behavioral health providers in its service areas — as well as the broader community.

The app, myStrength, is an online web and mobile app that offers self-care resources based in CBT, DBT, Mindfulness and more. Tools include mood trackers, guided programs targeting anxiety, depression, sleep disturbance, stress and substance use, articles and videos.

A personal myStrength account is a private and secure way to access hundreds of guided activities and tools to manage stress, boost your mood, and feel inspired to take on the day.

“It’s like having an entire workbook library at your fingertips,” said Megan Gomeza, GOBHI Behavioral Health Transformation Manager. “Each person is unique, so instead of requiring a particular line of action, myStrength gives people the tools and activities to suit their needs.”

Effective Nov. 1, 2018, GOBHI has begun implementing this browser-based software with the assistance of its community mental health providers (CMHPs). The providers will use patient logins to share the program with GOBHI members.

Licenses are also made available to the general public through a separate access code. These personal accounts are confidential, secure and only viewable by the individual who set up the account.

Any adult with a smartphone, mobile device, or computer can use the program. Participants must be 13 or older.

GOBHI is introducing this platform as part of its broader efforts to expand tele-behavioral health services, supporting GOBHI’s commitment to member and community engagement.

“We want our members to have access to care, anywhere,” Gomeza said.

How to sign up

It’s easy to set up a myStrength account and to refer your clients. Just provide them with a referral sharing the appropriate access code based on the instructions below:

*GOBHI is offering myStrength through CMHPs in the following counties: Baker, Clatsop, Columbia, Gilliam, Grant, Harney, Lake, Malheur, Morrow, Sherman, Tillamook, Umatilla, Union, Wallowa, and Wheeler.

Where to go

To sign up, please visit: http://www.gobhi.org/members/wellness/. This page hosts an introduction to myStrength as well as directions. Members will simply need to enter an access code from their provider to get started.

2018 Practitioner Survey

Dear GOBHI Practitioner,
Please take a moment to help us improve our services and coordination of care by answering our 2018 Practitioner Survey. The survey consists of 26 questions and should take less than 20 minutes to complete. The survey will be available until March 8, 2019.
The survey results will help GOBHI improve utilization management process, continuity of care, GOBHI services, and communication with practitioners.
Thank you very much for your time and cooperation. Feedback from our practitioners is very important to us. We really appreciate you taking a moment to share your thoughts.

Survey link: https://www.surveymonkey.com/r/6YCLJY7

National Health Service Corps Substance Use Disorder Workforce Loan Repayment Program

The National Health Service Corps (NHSC) Substance Use Disorder Workforce Loan Repayment Program (SUD Workforce LRP) expands access to evidence-based substance use disorder treatment in underserved, high-need communities across the country. The program offers health care clinicians the opportunity to have their qualifying student loans repaid in exchange for serving at an NHSC-approved SUD site.

Union County Warming Station is open through March

Eastern Oregon Coordinated Care Organization supports community program

La Grande — With winter in full swing, the doors at the local warming station are open, providing a safe place for those with no other place to sleep.

The Union County Warming Station began its second season on Nov. 15, at a new location: 1609 N. Willow St., La Grande.

Its hours are 6 p.m. to 8 a.m., Nov. 15-March 15.  This season will be double the length of its three-month pilot launch in early 2018.

The station is a volunteer-run effort to preserve the life and health of those with no place to sleep during cold winters. The station offers safe and warm sleeping accommodations overnight during the winter months, as well as food and warm drinks. It also connects visitors with community resources.

Its team strives to provide a welcoming, safe, and compassionate place where all people can stay the night, and are offered resources and pathways toward housing stability.

“We want to be a place where people can be safe and warm,” said Cami Miller, Warming Station Director.

“Our motto is if you give people some tools to make life easier, feel valued and rested at a warm place to sleep — and connect them with resources — that’s when they’re going to be able to change their lives and get a new start.”

The warming station has been tackling a serious need in Union County, which frequently experiences harsh winter conditions. The facility has a maximum capacity of 16 individuals with two volunteers. The station serves, on average, 8-15 visitors per night.

How it started

A community effort made the warming station a reality.

In February 2018, the Union County Local Community Advisory Council (LCAC) affiliated with Eastern Oregon Coordinated Care Organization (EOCCO) helped kick-start the warming station. The LCAC identified the warming station as an important program and provided funding to support its launch.

LCACs are a group of volunteers in each EOCCO county, including Union. The councils advise on improving services and programs through the CCO and its providers. They also organize activities that engage EOCCO members in addressing health issues.

The Warming Station, a nonprofit guided by a volunteer board, partners with various organizations in the area, such as: Community Connections of Northeast Oregon, Eastern Oregon Coordinated Care Organization, Ferranti Grand Reach Ministries, Graybeal Insurance Agency, Housing Matters of Union County, La Grande Presbyterian Church, Miller’s Home Center, Nature’s Pantry, Neighbors Together of Union County, Northeast Oregon Network, Northeast Oregon Public Transit, Scott’s Heating and Air, Union County Local Community Advisory Council, and Zion Lutheran Church.

“The community really rallied behind us to make the warming station a reality,” Miller said.

How to get involved

The Warming Station is seeking additional volunteers to help serve the community. For more information on volunteering or providing a donation, please visit www.ucwarmingstation.com or www.facebook.com/unioncountywarmingstation.

Contact: Union County Warming Station: 541-605-0648

Save the Date!

GOBHI’s annual Spring Conference will be held Wednesday, May 15 through Friday, May 17, 2019, at the Riverhouse Convention Center in Bend, OR.

A focus of this year’s conference will be rethinking the basics of a behavioral health delivery system. Keynote speaker Dr. Kenneth Minkoff, MD will facilitate an event to assist us in moving the entire system to a different level of behavioral health integration. Dr. Minkoff is a clinical assistant professor of psychiatry at Harvard Medical School, and is recognized as one of the nation’s leading experts on integrated treatment of individuals with co-occurring psychiatric and substance disorders or “dual diagnosis”, and on the development of integrated systems of care for such individuals.

The conference will also feature workshops on housing, early childhood, older adults, criminal justice, and more.


The full conference agenda and registration will be available in early February at gobhi.org/conference.

Exciting News in 2019 for Utilization Management!

No Preauthorization Required for Substance Use Disorder Medication-Assisted Treatment (SUD MAT) Beginning 2/1/19!

In order to improve access to care for members with opioid addictions, the GOBHI Utilization Management Team is excited to announce, effective 2/1/19 there will no longer be a requirement for preauthorization of SUD MAT services and visits. Contracted providers will be able to submit a claim for SUD MAT services directly, without a preauthorization number.

New SUD MAT Modifier: U5

With this change, we need all providers to begin using the Modifier U5 on 2/1/19, when billing all SUD MAT service codes. This is strictly a modifier GOBHI developed, to help track SUD MAT utilization. The U5 Modifier will help us learn more about the needs in our community, locate gaps in services and plan for future needs.

If you have any billing questions, please contact the GOBHI Claims Team at 541-298-2101.

New Fax Number for GOBHI Utilization Management!

We are pleased to announce that effective 2/1/19, GOBHI Utilization Management will have a dedicated UM fax number, 541-296-1036!

We hope that the new UM fax number will improve faxing efficiency and communication with our providers.

Remember to update your contact list with our new fax number!

The GOBHI UM Team will continue to offer a variety of communication choices for authorization information:

  • New UM Fax Number: 541-296-1036
  • Email: UM@GOBHI.net
  • Mail: 401 East 3rd Street, Suite 101, The Dalles, OR 97058

Phone: 541-298-2101, Toll Free: 1-800-493-0040, TTY: 1-800-399-7335

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